Terms and conditions of sale

The General Terms and Conditions of Sale have been translated into English for ease of understanding, but only the French version in force, which can be consulted on the French version of the website, is applicable.

Article 1 - Scope of the general terms and conditions of sale

These General Terms and Conditions of Sale (“GTCS”) automatically govern all sales of holidays made on the www.leperchoirduquercy.fr website. They form an integral part of any contract concluded between the owner of Le Perchoir du Quercy and her customers. Each customer acknowledges having read these GTCS prior to booking a holiday, for themselves and any person taking part in the holiday. These GTCS may be modified at any time, and the conditions applicable will be those in force on the date the reservation is made. In accordance with the law in force, these general terms and conditions are made available to all customers for information purposes prior to the conclusion of any contract for the sale of holidays. They may also be obtained on written request sent to the establishment's head office.

Article 2 - Length of stay The occupier signing the contract concluded for a fixed period of time may not under any circumstances claim any right to remain in the premises at the end of the stay.

Article 3 - Conclusion of the contract

Acceptance of our terms and conditions is considered as signing the contract.

The booking will be confirmed upon payment of the 25% deposit.

The balance must be paid 30 days before arrival.

If the balance is not paid within this period, the booking will not be taken into consideration and the owner reserves the right to allocate the accommodation to another tenant.  For bookings made less than 30 days before the date of arrival, the full amount of the stay must be paid at the time of booking. The price of the stay also includes, for the entire duration of the rental, payment of the following rental charges and available supplies:

  • water
  • electricity
  • heating
  • Internet access
  • television access
  • sheets and towels
  • end-of-stay cleaning package
  • use of the Nordic bath
The rental contract is concluded intuitu personae for the sole benefit of the lessee identified at the beginning of the contract. Any transfer of the lease, sub-letting in whole or in part or making the property available (even free of charge) is prohibited. The occupier may not make the premises available, even free of charge and/or on loan, to a person outside his household. Any breach of this last paragraph may result in the immediate termination of the rental agreement to the detriment of the occupier.

Article 4 - Tourist tax

The price of the stay does not include tourist tax. The tenant must pay the tourist tax applicable at the time of departure. 

Article 5 - Modification of the contract Any change to a booking must be requested from the establishment by email or by telephone. The request will only become effective once the establishment has confirmed its acceptance in writing.  In the event of a change to the stay, the GTCS will apply (except in cases of force majeure).

Article 6 - Cancellation of contract In the event of cancellation of this holiday rental contract, the occupier undertakes to notify the owner of his/her decision as soon as possible by email or post. The cancellation will only be effective after written confirmation from the owner.  In the event of cancellation of a stay, the following conditions apply:- more than 30 days before the arrival date, the deposit remains the property of the owner;- between 30 and 7 days, the total amount of the rental is due unless the owner re-rent the property on the same dates;- less than 7 days before the arrival date, the total amount of the rental is due.

If the tenant does not show up within 24 hours of the date of arrival indicated in the contract, the contract becomes null and void and the owner may dispose of the gîte, the sums being forfeited.

If the occupant decides to shorten their stay, the total rental price will be retained. No refunds or price reductions will be made. 

COVID-19 : Notwithstanding the foregoing, the Owner accepts last-minute requests for changes or cancellations to the holiday, made by e-mail before the scheduled time of entry to the property (by default 5pm), as a result of new confinement measures or traffic restrictions introduced by the government. In such circumstances, the Tenant may request :

- either a full refund of the sums previously paid for the booking,

- or a credit note corresponding to the amount of the sums previously paid, valid for 18 months. If the price of the new stay within this 18-month period is higher than that of the initial stay, the Tenant must pay a supplement.

Article 7 - No right of withdrawal

For bookings made by post, telephone or internet, the Tenant does not benefit from the right of withdrawal period, in accordance with article L121-20-4 of the French Consumer Code relating in particular to accommodation services provided on a specific date or at a specific time.

Article 8 - Cancellation by the owner

Any cancellation of the contract by the owner before the date of entry must be notified to the occupier by registered letter with acknowledgement of receipt. The owner undertakes to return the amount paid immediately.

Article 9 - Arrival

The gîte is available to tenants from 5 p.m. on the day of arrival.

At the start of the rental period, the owner will give the occupant the keys and instructions relating to the accommodation. The keys will be handed over by the person who will carry out the "incoming" inventory of fixtures on the day the rental period begins.

Article 10 - Departure

The gîte must be vacated by 10.00 am on the day of departure, except for rentals from Friday to Sunday: the gîte may be vacated by 7.00 pm.

Article 11 - Security deposit and inventory of fixtures

On arrival at the property, the owner will ask for a deposit of €1,000. This deposit will be kept for the duration of the rental period.

If no fault is found during the "departure" inventory, the security deposit will be returned to the occupant within a maximum of 30 days after the end of the rental period.

If any of the items listed in the inventory are broken, damaged or missing, the owner may claim their replacement value and withhold the security deposit.

The state of cleanliness of the gîte on the occupant's arrival must be recorded in the inventory. The occupant will maintain the rented accommodation and return it in a clean and tidy condition.

Before leaving, the tenant must empty and take out the bins, wash and put away the dishes, empty the fridge and put the dirty laundry in the baskets.

Article 12 - Use of the premises

The occupier must ensure the peaceful nature of the rental and must make good use of it, in accordance with the purpose of the premises. The occupier must avoid any noise pollution at night or during the day that may disturb neighbours. Parties, evenings and gatherings of any kind are strictly forbidden.

Article 13 - Capacity

The contract is for a maximum capacity of 8 people, including children and babies. Any infringement of this last paragraph may result in the immediate termination of the rental contract to the detriment of the occupier.

Article 13bis - Nordic bath

The Bain Nordique has a maximum capacity of 6 people. Failure to respect this capacity could lead to water overflow and irreversible damage to the filtration pump and the submerged heater. Any damage may be deducted from the deposit.

Article 14 - Visitors

The reception of visitors is subject to our approval. The gîte's facilities are strictly reserved for the use of the tenants.

Article 15 - Parking

Our car park has a maximum capacity of 4 "family" vehicles.

Article 16 - Animals

Pets are not allowed. If the occupant fails to comply with this clause, the owner may refuse the stay. In this case, no refund will be made.

Article 17 - Non-smoking gîte

The gîte is strictly non-smoking. In the event of non-compliance with this rule, the owner will be entitled to claim damages.

Article 18 - Insurance

The occupier is responsible for all damage caused by them. They must be covered by a holiday insurance policy for these various risks.

 The occupier shall have no recourse against the owner in the event of theft or damage to the rented premises.

Article 19 - Force majeure

In the event of force majeure, the rental contract may be terminated ipso jure without giving rise to the payment of damages.

 Force majeure refers to any event external to the parties that is unforeseeable, insurmountable and external to the parties, preventing either the customer or the establishment from fulfilling all or part of the obligations set out in the contract.

 Cases of force majeure or fortuitous events are those usually recognised by the jurisprudence of the French Courts and Tribunals.

Article 20 - Information technology and civil liberties

Pursuant to the French Data Protection Act 78-17, customers are informed that their reservation is subject to computerised personal data processing.

Users have the right to access and rectify the data entered, which may be exercised by contacting Nathalie Mayonnade, [email protected]. Please note that this information will not be passed on to third parties.

The gîte offers wifi internet access. The client user undertakes to ensure that the computer resources made available are not used in any way for the purposes of reproduction, representation, provision or communication to the public of works or objects protected by copyright, by a neighbouring right such as texts, images, photographs, audiovisual musical works, software and video games, without the authorisation of the holders of the rights provided for in Book I and II of the Intellectual Property Code when such authorisation is required.